Refund Policy

The Vineland Basketball Association (VBA) understands that circumstances may arise that prevent a registered player from participating in our programs. This policy outlines the conditions under which registration fees may be refunded.

Full Refunds

• Full refunds (minus a $25 administrative fee) will be issued if:
• The request is made more than 30 days before the season begins.
• The player has a medical condition that prevents participation (doctor's note required).
• The player moves more than 25 miles away from the league's facilities (proof of new address required).
• The league cancels the program or division in which the player is registered.

Partial Refunds

• Partial refunds (50% of registration fee) will be issued if:
• The request is made between 15-30 days before the season begins.
• The player withdraws due to a schedule conflict that was not known at the time of registration.
• The player is unable to be placed on a team due to roster limitations.

No Refunds

• No refunds will be issued if:
• The request is made less than 15 days before the season begins.
• The season has already started.
• The player is removed from the league due to disciplinary reasons.
• The player decides they no longer wish to participate for reasons other than those listed above.

Special Circumstances

• The VBA Board of Directors may consider refund requests that fall outside these guidelines in cases of extreme hardship or extraordinary circumstances.
• Such requests must be submitted in writing to the Board and will be reviewed on a case-by-case basis.
• Decisions made by the Board regarding special circumstance refunds are final.

Refund Process

• To request a refund, the parent/guardian must complete the Refund Request Form available on the VBA website.
• Required documentation (medical notes, proof of address change, etc.) must be submitted with the form.
• Refund requests will be processed within 14 business days of receipt.
• Refunds will be issued in the same form as the original payment when possible.